Thursday, February 11th, 2021 by Doug Koffinke
Is your workforce fully engaged in their jobs? Data suggests there is a significant portion of the global workforce that is not engaged and the resulting economic consequences are high values of lost productivity. As much as our industry is working remotely, the challenge of engaging and retaining good employees is even greater. Turnover means potentially losing a highly valued or skilled worker that you have spent time and dollars training.
While leaders in most industries are aware that turnover is a problem, improving communication and employee engagement can impact not only turnover, but also the bottom line. Labor as a resource is not only vital, but represents substantial challenges in industries where workers are project based and can see regular changes, sometimes daily. Keeping teams safe and improving performance efficiency will ultimately effect a company’s bottom line.
The process of improving employee engagement starts with communication. Establishing effective communication can consist of many attributes, including but not limited to, software upgrades, instant messaging and sharing of process and progress by leadership. In other words, greater connectivity across functions and facilities. In doing so, expectations and goals are established, communicated and help improve safety and quality on the job.
Technology also provides opportunity to link employees and job site activities where all can be engaged and knowledgeable on the desired outcomes. It can also allow a company to recognize the success and contributions of individuals and teams within the company. This will support the culture where each employee or team member recognizes their importance in the success of the company. Additionally, communication increases the opportunity for all to learn – educate – and ultimately improve company performance.
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